mac os x mail for gmail incorrect unread count

This should be all it takes to get a correct badge count. When you restart Mail it begins reindexing all your Mail accounts. Found files: Envelope Index-wal, Envelope Index-shm and Envelope Index and moved them to the Desktop. Then hold alt/option key in Finder's 'Go' menu to find Library: then Library/Mail/V2/MailData. Then I came here last night and bingo! All good again.įor the record - in Mountain Lion - I had to quit Mail.

Very frustrating and Apple engineers (after a couple of hours on seperate phone calls) couldn't resolve it! Deleting them made no difference and because the badge count was ever-changing, I eventually switched it off! (in Settings / Notifications).

I had actually spoken to Apple about an issue where blank emails were landing (in work exchange server) and bumping up my unread badge count - permanently. Is there a file I can delete to reset that unread message count? I feel like I've done everything that's suggested to no avail. I have also gone to Mail -> Preferences -> General and verified that Show Dock Unread County is set to 'Inbox' but oddly enough, when I click 'All Mailboxes' the unread count on the Dock changes to 3. I have rebuilt the inbox, I have deleted the email account from the computer, restarted the computer and then readded it, all it did was bring the unread message count from 19 to 16 on my iMac (still - it should be 3). If I create a smart mailbox that shows only unread messages - it shows up with the correct number (3), when I sort by 'Unread Messages' for Inbox, it only shows that I have three unread messages. The MacBook is showing 39 unread messages, and the iMac is showing 16, in actuality there are 3 unread messages. Both Mac systems are using OS X 10.7.3 and I have never experienced this issue before. My iPhone shows the correct unread message count as well as Outlook Web Access, and on a seperate windows-based computer, Outlook is showing the correct unread message count of 3. I am using a Microsoft Exchange Hosted account (Office 365) and it is the only email account tied to both of my Macs. Just last week I noticed that both my Email Inbox & Mail Dock Icon is showing an incorrect unread message count on both my MacBook & iMac.

Mac os x mail for gmail incorrect unread count